Delivery Information

Germany

We deliver your order expeditiously within Germany from receipt of the shipping confirmation within around 2 to 5 business days, from Monday to Saturday. Delivery of some products (marked) could take between 3-14 business days from Monday to Saturday. We inform you on product page if delivery time is much longer.

Shipping costs: free of charge

The prices indicated on the product prices include VAT and other price components. In addition to the prices we don´t charge anything for delivery in Germany  per order. The shipping costs will be communicated to you on the product pages and on the order site. Other taxes or costs are not incurred. Shouldn´t you be met, a notification card will be left. The pickup of your order is possible in German parcel shop or packing station near you.

Adress for returns from Germany:

Eigenmuse

Wöschhalde 54
D-78052 VS-Villingen

Germany

 

Austria and EU countries

We deliver your order expeditiously within Austria and the EU countries, from receipt of the shipping confirmation within around 3-10 business days, from Monday to Saturday.

Shipping costs: free of charge

The prices indicated on the product pages include VAT and other price components. In addition to the prices for delivery within Austria and the EU countries we don´t charge anything for shipping per order. The shipping costs will be communicated to you on the product pages and on the order site.

 

 

Belgien BelgiumItalien ItalyRumänien Romania
Bulgarien BulgariaLettland LatviaSchweden Sweden
Dänemark DenmarkLitauen LithuaniaSlowakei Slovakia
Estland EstoniaLuxemburg LuxembourgSlowenien Slovenia
Finnland FinlandMalta MaltaSpanien Spain
Frankreich FranceNiederlande NetherlandsTschechien Czech Republic
Griechenland GreeceÖsterreich AustriaUngarn Hungary
Irland IrelandPolen Poland  
  Portugal PortugalRepublik Zypern Cyprus

 

Address for returns from Austria and EU countries:

Eigenmuse

Wöschhalde 54
D-78052 VS-Villingen

Germany

 

Switzerland und Non-EU counries

We will deliver your order expeditiously after receipt of the shipping confirmation within around 4-14 business days, from Monday to SaturdayFor deliveries to Switzerland there are duties, taxes and fees incurred:

Shipping costs: 9,90 €/EUR *

VAT: The shop prices are including 19% German VAT.

You have to pay duty taxes on your own, in general this is the case if you have ordered goods with high weight like surfboards. For orders with lower weights for example swiss government doesn´t always expects duty payments. If you want us to NOT charge german VAT on your order, please inform us directly before shipment of your order.  

Minimum order value:  35.00 €/EUR *

We ship orders for free, but are not paying for duty or other costs.

Address for returns from Switzerland and the non-EU countries:

Eigenmuse

Wöschhalde 54
D-78052 VS-Villingen

Germany